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Purchase FAQs

This section presents some of the most frequently asked questions and answers about purchasing.

  1. Licensing questions
    1. Does the license provide royalty free use of components?
    2. What's the difference between developer and server licenses?
    3. What's the difference between “1 Developer and 1 Server” and “1 Developer and Unlimited Servers” licenses?
    4. How I can use "Source Code License"?
    5. We'd like to redistribute your component as part of a Windows Forms application, what sort of license would be required?
    6. My company is looking at purchasing your component, that will be installed on one of our productions servers. We will also need a license for the developer in order to make additional changes to our application. I need to verify which license type we will need?
    7. We have an ASP.NET application and we are planning to use it for our system, we are software company that sell applications for different clients, do we have to buy your component just once or we have to purchase a different license for each of our clients?
    8. For what purposes I can use "1 Server License"?
    9. Is it possible to upgrade one license to another?
  2. Payment options and order process
    1. How do you accept orders and how does look the order process?
    2. Which payment options are supported?
    3. How to purchase through Purchase Order?
  3. Getting updates
    1. How long I can use your software? Does it have annual subscription?
    2. Does the product have free updates?
    3. How to get update?
  4. Discounts and resellers
    1. What discounts are available for resellers?
    2. What discounts are available for educational and non-profit organizations?
    3. How to get 10% discount?
    4. I've found an issue in your component may I get a discount on purchasing?
    5. May I sell your products with getting revenue for me?
  5. Delivery
    1. How do you deliver your products?
    2. How long it will take to get product after purchasing?

Licensing questions

a. Does the license provide royalty free use of components?

Yes, all licenses have royalty free basis of using our components.

b. What's the difference between developer and server licenses?

First of all, the "Developer" is a basis license. You can't use "Server" license if you don't have a "Developer" license. The "Server License" is necessary only for deploying the Web-applications, for example ASP.Net.

If you are developing Windows Forms, Console or Desktop applications take a look only at the first part of license name "1 Developer ...", "4 Developers ...", "Site License ..."or "Source Code License ...". Don't care about number of "N Server Licenses", they are for ASP.Net apps. For example, if you are standalone developer the best way for you is "1 Developer ... License". If you are company and you have several developers who will work with the component choose between "4 Developers ..." and "Site License ...".

Regarding "Server License", it allows to deploy Internet applications with our component. For example, if you want to deploy your applications with our component on two production servers - the best choice is purchasing "1 Developer and 2 Servers License".

c. What's the difference between “1 Developer and 1 Server” and “1 Developer and Unlimited Servers” licenses?

Both licenses allows a single developer to develop unlimited number of WinForms and Web applications. But "1 Developer and 1 Server License" allows to deploy the component only at on production server. Another license doesn't have any limits of production servers.

d. How I can use "Source Code License"?

The Source Code is not for distribution, you can use only for development: including into your applications instead of dll file, bug fixing, own improvement of the component. You can't use it to create competitor product.

e. We'd like to redistribute your component as part of a Windows Forms application, what sort of license would be required?

So, if you plan redistribute our component with WinForms applications take a look only at the first part of license name "1 Developer ...", "4 Developers ...", "Site License ..."or "Source Code License ...".
Don't mind at number of "N Server Licenses", they are for ASP.Net apps.

All of our developer licenses are valid to redistribute the component with unlimited number of WinForms applications.

For example, if you are standalone developer the best way is "1 Developer ... License", if you are company and you have several developers who will work with dll choose between "4 Developers ..." and "Site License ...".

f. My company is looking at purchasing your component, that will be installed on one of our productions servers. We will also need a license for the developer in order to make additional changes to our application. I need to verify which license type we will need?

In my view the "1 Developer and 1 Server License" is enough for your needs. It covers a one developer and one server. We don't count testing servers.

g. We have an ASP.NET application and we are planning to use it for our system, we are software company that sell applications for different clients, do we have to buy your component just once or we have to purchase a different license for each of our clients?

If only one developer in your company will work with the component: you may purchase "1 Developer and 1 Server License". For each new client you will need extra "1 Server License" because it's ASP.Net application. But you may purchase "1 Developer and Unlimited Servers License" to cover unlimited number of production servers and clients.

h. For what purposes I can use "1 Server License"?

This license is necessary to deploy the component with your apps on additional production server.

i. Is it possible to upgrade one license to another?

Yes, sure it's possible. For example, you have "1 Developer and 1 Server License" and want to upgrade it to "1 Developer and Unlimited Servers License". Your steps:

  1. Email us at sales@sautin.com with mention about upgrading
  2. We'll send you a link to pay difference between licenses cost

Payment options and order process

a. How do you accept orders and how does look the order process?

For your convenience, we teamed up with Avangate to provide a secure and reliable platform for selling our software products online. The whole ordering process is supported by Avangate, who handles all transactions details. Your private data is 100% safe, as Avangate complies with the latest online security standards.

Payment options by Avangate

Whole ordering process works automatically. These are steps to purchase product:

  1. Select desired license and click by the 'order' link from table with licenses and prices. Next you will be redirected to our 'https' page on Avangate.
  2. On this page you will fill your data and select desired payment type from Credit card, PayPal, Wire Transfer, American Express, Purchase Order and a lot of other payment types.
  3. After processing of your order Avangate will automatically send to you email with link to download full version of product and your registration data (serial number, order ID, license type, name).

    Whole ordering process and getting licensed software takes few minutes!
b. Which payment options are supported?

These payment options are supported now:

Payment options by Avangate

  • Visa/MasterCard/Eurocard
  • American Express
  • Discover/Novus
  • Bank/Wire transfer
  • Diners Club
  • JCB
  • PayPal
  • Fax
  • Purchase order

To see a whole list with payment options click by the 'order' link from table with licenses and prices. Take a look at the field 'Payment options'.

c. How to purchase through Purchase Order?

Purchasing by Purchase order is allowed for companies and organizations. Private persons can't use this payment option.

To place an order through Purchase Order:

  1. Select desired license and click by the 'order' link from table with licenses and prices. Next you will be redirected to our 'https' page on Avangate.
  2. On this page you will fill your data and select payment option 'Purchase Order'.

Getting updates

a. How long I can use your software? Does it have annual subscription?

You may use it as long as you want, it doesn't have any limits or annual subscriptions.

b. Does the product have free updates?

Yes, all minor updates are free. For example, you've purchased the version
1.1 therefore you may get these versions for free: 1.2, 1.3, 1.4, ...
1.9. (all 1.x).

Getting of major update cost 40% of price of minimal license. In other words: 40% of "1 Developer License" price. Even if you have the "Site License" so the major update will cost for you only 40% of "1 Developer License" price.

For example, if you have version 1.x and want to get version 2.x or 3.x - it names major update.

We are making major updates not early than one time per year, other times we are making minor updates which are free.

c. How to get update?

To get update email us at support@sautin.com with mention of your Order ID. We are developing 'https' clients area now, so very soon clients will be able to get update easily using client's cabinet.

Discounts and resellers

a. What discounts are available for resellers?

We offer 20-25% discount for resellers, we are always opened to discuss it: sales@sautin.com.

b. What discounts are available for educational and non-profit organizations?

For educational and non-profit organizations we can offer up to 50% discount, it depends of license type.

c. How to get 10% discount?

If you want to get 10% discount, simply email us at sales@sautin.com with mention that you want to get 10% discount and desired license type.

d. I've found an issue in your component may I get a discount on purchasing?

If you've found a bug, we can offer you 10% discount on purchasing. Bug will be fixed into next update and delivered to you after release.

e. May I sell your products with getting revenue for me?

Yes, sure you may register in our affiliate program and sell our software:

  • You will get 25% commision from each sale
  • You will be able make discount up to 20% from your commision to sell with discounted price

Start selling our software and get paid for it!

Delivery

a. How do you deliver your products?

We deliver our products electronically via email. Delivery process works automatically. If you have any questions email us at sales department: sales@sautin.com.

After purchasing you will get a registration email with link to download software and your registration data.

Note: we deliver the source code license manually, so depending of time zone it make take 1 bussiness day.

b.How long it will take to get product after purchasing?

After processing your order we will send to you registration email with link to download software and registration data immediately.

For example if you paid by credit card, whole process from order processing to getting software takes a few minutes.

Note: we deliver the source code license manually, so depending of time zone it make take 1 bussiness day.

 

 

     
 
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